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Article
Publication date: 4 December 2018

Paul J. Morton, Kelsy Luengen and Lorraine Mazerolle

The purpose of this paper is to present evaluation results of Operation Galley, an intelligence-led policing (ILP) intervention that sought to proactively address the problem of…

Abstract

Purpose

The purpose of this paper is to present evaluation results of Operation Galley, an intelligence-led policing (ILP) intervention that sought to proactively address the problem of drug dealing from hotel rooms by engaging hoteliers as crime control partners with the Queensland Police Service.

Design/methodology/approach

Operation Galley, a randomized control field trial, rank ordered and matched 120 hotels on size, star rating, location and estimated degree of suspicious behaviour. Hotels were randomly assigned to one of three conditions: Operation Galley hotels who received a procedurally just letter, followed by a personal visit with detectives; the letter-only hotels who received the procedurally just letter; and the business as usual hotels.

Findings

Using repeated measures ANOVA and general linear models, results of the 12-month trial indicate that the Operation Galley condition led to an increase in police engagement with hoteliers, increasing the recognition, reporting and police enforcement of drug offenders.

Practical implications

The Operation Galley trial demonstrates that the ILP approach helped foster positive engagement between hoteliers and detectives. The approach cultivated hoteliers as crime control partners and thereby increased the flow of human source intelligence, helping police to better target and respond to drug dealing problems in hotel rooms.

Originality/value

Results of the Operation Galley trial demonstrate that hoteliers can be leveraged as crime control partners, providing important human source intelligence about drug dealing and facilitating the capacity of police to better respond to drug problems in hotels.

Details

Policing: An International Journal, vol. 42 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 3 September 2020

David Mount and Lorraine Mazerolle

Police invest significant time, energy and resources to equip officers with the skills required to conduct effective investigative interviews. However, transferring those skills…

Abstract

Purpose

Police invest significant time, energy and resources to equip officers with the skills required to conduct effective investigative interviews. However, transferring those skills acquired or developed in a training environment for application in the police workplace is a journey fraught with impediments and diversions. Invariably, the quality and amount of skills transferred and applied on the job represent a paltry return on resource investment. This research explores the factors that impact the transfer of investigative interviewing skills from the training environment to the police workplace.

Design/methodology/approach

Interviews with 40 officers, both uniformed and plain-clothes, were conducted to explore the influences on and impediments to effective skill transfer. Data were inductively analysed and thematically pattern-matched with existing research findings in the adult training domain.

Findings

Results indicate that trainee motivation, perceptions of training relevance, perceptions of training quality and preparedness to conduct the task as trained directly and indirectly influence the degree to which investigative interviewing skills transfer from the training environment to the police workplace.

Originality/value

This is original research in a domain that has previously received limited academic attention. An awareness of the factors that negatively impact on the transfer of acquired skills and ways to mitigate or ameliorate the detrimental effects are likely to assist police trainers and workplace managers to improve transfer rates and get more outcome value for the money, time and effort invested in training regimes.

Details

Policing: An International Journal, vol. 44 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 2 March 2021

David Mount, Lorraine Mazerolle, Renee Zahnow and Leisa James

Online production and transmission of child abuse material (CAM) is a complex and growing global problem. The exponential increase in the volume of CyberTips of CAM offending is…

Abstract

Purpose

Online production and transmission of child abuse material (CAM) is a complex and growing global problem. The exponential increase in the volume of CyberTips of CAM offending is placing information processing and decision-making strains on law enforcement. This paper presents the outcomes of a project that reviewed an existing risk assessment tool and then developed a new tool for CAM triaging and investigative prioritisation.

Design/methodology/approach

Using a mixed method approach, the authors first explored the capacity of an existing risk assessment tool for predicting a police action. The authors then used these findings to design and implement a replacement CAM decision support tool. Using a random sample of CyberTip alert cases from 2018, the authors then tested the efficiency of the new tool.

Findings

The existing risk assessment tool was not fit for CAM triaging purposes. Just six questions from the old tool were found to be statistically and significantly associated with law enforcement agents achieving a police action. The authors found that an immediate threat of abuse/endangering a child, potential case solvability, CAM image assessment, chat assessment, criticality and some weighting for professional judgement were significant in being associated with a police action. The new decision support tool is more efficient to complete and achieved a 93.6% convergence of risk ratings with the old tool using 2018 case data.

Originality/value

This research is unique in its development of an evidence-based decision support tool that enhances the ability of law enforcement agents to objectively and efficiently triage and prioritise increasing numbers of CyberTip alerts.

Details

Policing: An International Journal, vol. 44 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 16 August 2013

Lorraine Mazerolle, Steve Darroch and Gentry White

The purpose of this paper is to explore the role of leadership in problem‐oriented policing (POP).

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Abstract

Purpose

The purpose of this paper is to explore the role of leadership in problem‐oriented policing (POP).

Design/methodology/approach

This paper uses interrupted time series models to isolate the impact on crime trends of a transformational leader's efforts to spearhead the implementation of a program of POP, called the problem solving model (PSM), in a southern state in Australia.

Findings

This paper finds that the PSM led directly to an impact on overall crime, with a significant reduction in crimes per 100,000 persons per year after the introduction of the PSM. The majority of the overall crime drop attributable to implementation of POP was driven by reductions in property crime. It was noted that the leadership influence of the PSM was not effective in reducing all types of crime. Crimes against the person where not affected by the introduction of the PSM and public nuisance crimes largely followed the forecasted, upward trajectory.

Practical implications

The driver behind the PSM was Commissioner Hyde and the success of the PSM is largely attributable to his strong commitment to transformational leadership and a top‐down approach to implementation. These qualities encapsulate the original ideas behind POP that Goldstein (1979, 2003), back in 1979, highlighted as critical for the success of future POP programs.

Social implications

Reducing crime is an important part of creating safe communities and improving quality of life for all citizens. This research shows that successful implementation of the PSM within South Australia under the strong leadership of Commissioner Hyde was a major factor in reducing property crime and overall crime rates.

Originality/value

This paper is valuable because it demonstrates the link between strong leadership in policing, the commissioner's vision for POP and how his vision then translated into widespread adoption of POP. The study empirically shows that the statewide adoption of POP led to significant reductions in crime, particularly property crime.

Details

Policing: An International Journal of Police Strategies & Management, vol. 36 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 5 June 2007

Lorraine Mazerolle, Sacha Rombouts and James McBroom

The purpose of this paper is to evaluate the impact of Queensland Police Service's version of COMPSTAT, known as “Operational Performance Reviews” (OPRs), on reported crime.

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Abstract

Purpose

The purpose of this paper is to evaluate the impact of Queensland Police Service's version of COMPSTAT, known as “Operational Performance Reviews” (OPRs), on reported crime.

Design/methodology/approach

The paper employed interrupted time series analytic techniques to examine the impact of OPRs on various categories of reported crime in Queensland. The analyses assessed the extent to which OPRs were associated with crime reductions across the 29 police districts in Queensland.

Findings

The introduction of OPRs was found to be associated with a significant decrease in the total number of reported offences in Queensland. OPRs were found to have their strongest effect on reported unlawful entries into dwellings and unlawful entries into other properties. The overall finding was that OPRs appeared to be a cost‐effective approach to controlling crime, resulting in an overall saving of AUD$1,162,175.

Practical implications

The current study suggests that COMPSTAT generally – and Queensland's OPRs in particular – can be an effective police management mechanism, which results in observable reductions in reported crimes. Moreover, OPRs appear to be most effective at reducing property‐related crime. Modifications of this performance management process may help to generalize its effects to other types of crime.

Originality/value

This study was the first to provide a systematic examination of the impact of OPRs on a relatively large number of offence categories.

Details

Policing: An International Journal of Police Strategies & Management, vol. 30 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 June 2002

Cory Watkins, Lorraine Green Mazerolle, Dennis Rogan and James Frank

Using a quasi‐experimental design methodology, this paper reports the results from a controlled field evaluation of the ShotSpotter gunshot location technology in Redwood City…

Abstract

Using a quasi‐experimental design methodology, this paper reports the results from a controlled field evaluation of the ShotSpotter gunshot location technology in Redwood City, California. Results from this field test indicate that overall, the ShotSpotter system was able to annunciate (detect) gunshots in 81 percent of the field trial events (N = 25 of 31 shooting events) and triangulate (locate) gunshots in 84 percent of the field trial events (N = 26 of 31 shooting events) within an average margin of error of 41ft. We conclude this paper with a discussion of the policy implications associated with using gunshot detection technology as a problem‐solving tool to detect, reduce and prevent incidences of random gunfire.

Details

Policing: An International Journal of Police Strategies & Management, vol. 25 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 June 1997

Lorraine Green Mazerolle and William Terrill

Describes a problem‐oriented policing program in Jersey City that seeks to identify, analyze, and target drug, disorder, and violent crime problems in public housing. Describes…

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Abstract

Describes a problem‐oriented policing program in Jersey City that seeks to identify, analyze, and target drug, disorder, and violent crime problems in public housing. Describes the problem scanning and identification processes that were used to detect hot spot locations within six public housing sites in the study. Begins the research with a premise that public housing sites differ from one site to the next and that, even within some public housing sites, some common area places will have problems, while others will not. Research findings support this premise. Concludes that there is a distribution of crime problems both across and within public housing sites challenging the hot spot label universalistically applied to public housing sites. The problem identification process has implications for the way problem‐solving teams approach policing public housing sites.

Details

Policing: An International Journal of Police Strategies & Management, vol. 20 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Content available
Article
Publication date: 16 August 2013

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Abstract

Details

Policing: An International Journal of Police Strategies & Management, vol. 36 no. 3
Type: Research Article
ISSN: 1363-951X

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